Privacy policy
Last updated: 15/08/2026
At Taasya, we respect your privacy and are committed to handling your personal information responsibly and transparently.
This Privacy Policy explains how Taasya collects, uses, stores, shares and protects personal information when you visit taasya.in, place an order, contact us, sign up for marketing communications or otherwise interact with our website and services.
By using our website or providing your personal information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with Taasya, we may collect information such as:
- Your name, email address, phone number, billing address and shipping address
- Order details, products purchased, transaction information and order history
- Information you provide when contacting customer support
- Information submitted through forms on our website
- Marketing preferences and newsletter subscriptions
- IP address, browser type, device information and general location information
- Pages viewed, links clicked and other interactions with our website
- Cookies and similar technologies used for website functionality, preferences, security and analytics
- Payment-related information necessary to complete a transaction, which may be processed by the payment provider selected at checkout
We aim to collect only information reasonably necessary for the purposes described in this Privacy Policy.
2. How We Use Your Information
We may use personal information to operate our store, including to process and fulfil orders, arrange shipping and delivery, provide tracking information, process payments and refunds where applicable, communicate with you about an order, respond to customer-service requests, prevent fraudulent or unauthorized transactions, maintain records, improve our products and website, understand how customers use our website, and comply with applicable legal or regulatory requirements.
Where you have opted in or where otherwise permitted by applicable law, we may also use your contact information to send newsletters, product updates, promotional offers or other marketing communications.
You can unsubscribe from marketing communications at any time using the unsubscribe option provided in the communication or by contacting us.
3. Legal Basis and Consent
Where your consent is required, we will seek consent before using your personal information for the relevant purpose.
You may withdraw consent where applicable by contacting us. Withdrawing consent will not affect processing that was lawfully carried out before the withdrawal.
Some information may still need to be processed after withdrawal where it is necessary to complete an existing transaction, meet legal obligations, resolve disputes, prevent fraud or for another purpose permitted by applicable law.
4. Orders and Payments
When you place an order, information necessary to complete the transaction may be shared with payment providers, Shopify and other service providers involved in processing your purchase.
Payment information is handled by the payment method and payment service provider selected at checkout in accordance with that provider's own terms and privacy practices.
We do not sell your payment information.
5. Shipping and Delivery
To deliver your order, we may share necessary information such as your name, address, phone number and order or shipment details with logistics providers, shipping platforms, courier partners and related service providers.
This information is provided only to the extent reasonably necessary to process, transport, track or deliver your order and handle related delivery issues.
6. Shopify and Other Service Providers
Our online store is operated using Shopify.
We may also use third-party service providers that help us operate our business, including payment processors, shipping and logistics providers, courier partners, email and communication services, analytics providers, technical service providers and other services required to operate the website and fulfil customer orders.
These providers may process personal information on our behalf or for purposes necessary to provide their services.
Their handling of information may also be governed by their own privacy policies and terms.
7. How We Share Personal Information
We do not sell or rent your personal information to advertisers or other third parties.
We may share information where reasonably necessary with service providers involved in operating our store, fulfilling orders, processing payments, delivering packages, providing customer support, maintaining website functionality, detecting fraud or providing analytics.
We may also disclose information where required by law, regulation, legal process or a valid request from an appropriate authority, or where reasonably necessary to protect the rights, safety or security of Taasya, our customers or others.
If Taasya undergoes a business restructuring, merger, acquisition or sale, relevant information may be transferred as part of that transaction, subject to applicable law.
8. Cookies and Similar Technologies
Our website may use cookies and similar technologies to make the website function properly, remember preferences, maintain shopping-cart functionality, improve security and understand how visitors interact with the website.
Where enabled, analytics or marketing technologies may also be used to understand website performance or the effectiveness of marketing.
You may be able to manage certain cookies through your browser or through cookie-management options made available on the website.
Blocking some cookies may affect website functionality, including features such as your shopping cart or preferences.
9. Marketing Communications
We only intend to send promotional email or similar direct marketing where you have subscribed, consented or where such communication is otherwise permitted by applicable law.
You may unsubscribe at any time.
Transactional communications relating to an existing order, payment, shipment, customer-service request or similar service may still be sent even if you have opted out of promotional marketing.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or where retention is required for legitimate business, accounting, tax, fraud-prevention, dispute-resolution or legal purposes.
Retention periods may differ depending on the type of information and the reason it was collected.
When information is no longer reasonably required, we may delete, anonymize or otherwise securely dispose of it, subject to applicable legal requirements.
11. Data Security
We use reasonable administrative, organizational and technical measures intended to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
We also rely on established service providers for important parts of our ecommerce infrastructure.
However, no website, electronic transmission or data-storage system can be guaranteed to be completely secure.
If a personal-data breach occurs, we will take reasonable steps to investigate and respond and will provide notifications where required by applicable law.
12. Your Privacy Rights
Subject to applicable law and any relevant exceptions, you may have the right to request information about personal data relating to you, request correction or updating of inaccurate information, request deletion or erasure where applicable, withdraw consent where processing is based on consent, opt out of marketing communications and raise a grievance regarding the handling of your personal information.
To submit a privacy-related request, contact us at support@taasya.in.
We may need to verify your identity before processing certain requests in order to protect your information from unauthorized access or deletion.
The DPDP framework provides rights and grievance mechanisms for individuals in relation to their digital personal data.
13. Children's Privacy
Our website and products are intended for general ecommerce use and are not designed specifically to collect personal information from children.
Where processing personal information relating to a child requires parental or guardian consent under applicable law, we will take reasonable steps to comply with those requirements.
14. International Processing
Some of our technology, ecommerce, payment, communications or other service providers may process or store information using infrastructure located outside India.
Where personal information is transferred or processed outside India, we will rely on our service providers and applicable safeguards and comply with restrictions or requirements imposed by applicable law.
15. Third-Party Websites and Services
Our website may contain links to third-party websites or services, including social-media platforms, payment providers and other external services.
Taasya does not control the privacy practices of independent third parties.
We recommend reviewing the privacy policy of any third-party website or service before providing personal information to it.
16. Social Media
If you interact with Taasya through social-media platforms such as Instagram, those platforms may independently collect or process information according to their own privacy policies.
Information you voluntarily make public through a social-media platform may also be visible to other users of that platform.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or legal requirements.
The latest version will be published on this page with an updated revision date.
We encourage you to review this Privacy Policy periodically.
18. Privacy Questions and Grievances
If you have questions about this Privacy Policy, want to exercise a privacy right, or have a concern regarding the handling of your personal information, please contact:
Taasya
Email: support@taasya.in
Phone: +91 8800256533
Website: taasya.in
We will review privacy requests and grievances and respond in accordance with applicable requirements.